Shipping policy

📦 SHIPPING POLICY

Winnie Beauty Shop & Cosmetics

At Winnie Beauty Shop & Cosmetics, we are committed to delivering your beauty products safely and on time.

🚚 Delivery Areas

We currently offer delivery within:

  • Ruiru and surrounding areas

  • Selected towns within Kenya (via courier services)

⏱ Delivery Timelines

  • Local deliveries: Same day or next day

  • Upcountry deliveries: 2–5 working days, depending on location

Delivery timelines may vary due to weather, courier delays, or public holidays.

💰 Delivery Charges

  • Delivery charges vary depending on your location.

  • The exact delivery fee will be communicated before order confirmation.

  • Free pickup is available at our physical shop.

🏪 In-Store Pickup

Customers may choose to pick up their orders from our shop:

📍 Location:
HA-Kairu Shopping Center, Mashambani (Opposite Homeways Supermarket)

📦 Order Processing

  • Orders are processed after payment confirmation.

  • Orders placed after business hours will be processed the next working day.

❗ Failed Deliveries

If we are unable to reach you or deliver due to incorrect contact details, additional delivery charges may apply.

📞 Contact Us

For delivery inquiries, please contact us via:

  • 📞 +254717730663

  • 📞 +254711950220

  • 💬 WhatsApp available